Tag: Customer Service
Story Of A Landscape: Landscape Renovation Success Due To Customer Relationship
This landscape renovation project continued growing and into a maintenance contract.
Know What Potential Landscape Clients Want
Want to impress a client who needs a consultation for his or her front yard? Do your homework. According to a recent landscape study...
Make Customers Think Of You First
Do your customers think of your company when planning landscape projects?
Like a Boss: Sticking to Policy for Client Meetings
Having everyone involved from the get-go helps eliminate changes later in the process.
Like a Boss: Engage With Clients By Embracing DIY, Social Media
Keeping in constant contact with clients is easier and more important than ever in this digital day and age.
Yelp, Uber-Like Services and Robotic Mowers — Oh My!
I can’t recall a single instance where I’ve Yelped — published an online review about a local business on Yelp.com or with the Yelp...
Solve Your Customer Problems … Today!
Do you have a process in place to solve your customers' issues?
11 Things All Irrigation Techs Should Know
Finding the best way to filter out experienced from inexperienced irrigation technicians is key to an efficient hiring process.
Get an Exceptional Rating for Customer Service
What do you need to do to get your company's customer service an exceptional rating?
Don’t Ignore Gen X Customers
What consumers are you targeting? Are you missing a big segment?
Like a Boss: Improving Snow Customer Communications
The better you communicate with clients, the less pushback you’ll receive.
Like a Boss: Breaking Up With Residential Work
Transitioning to commercial-only snow work made this business more profitable.
3 Ways to Create Customers for Life
Brand management can help secure loyal clients who will return year after year.
Like a Boss: Solving a Cash Flow Problem
This Kansas-based company offers some smart solutions to keep cash flowing.
How to Be More Memorable in Your Client’s Eyes
You don't have to be a lot better than the toughest competition in your market; being even just a little bit better can return huge benefits to you.
Building a Customer Service Culture
SunScape Landscaping makes itself accountable in its dynamic central Texas market.
Build Trust to Resolve Complaints
Dealing with customers and clients presents its share of challenges. How you manage these challenges can set you apart from your competitors. But, before...
A Winter to Remember on the North Shore
Cole Landscape & Irrigation counts on winners to provide outstanding customer service—summer and winter.
Massey Services Moves into Oklahoma by Acquiring ECOSHIELD
ORLANDO, Fla. — Harvey L. Massey, Chairman and CEO of Massey Services, headquartered here, has purchased ECOSHIELD Pest Control of Oklahoma City, Oklahoma. “We are...
Use Surveys to Build Referrals
I continually draw inspiration from other companies about how to improve my lawn care business. Here's what I learned from a recent experience with...
Firewise Landscaping
Expert advice on designing and maintaining reduced-risk landscapes in an era of extreme wildfires.
Unilock ® Scholarship Helps Shape the Landscape Industry
Unilock is accepting applications for their Paving the Future Scholarship. The winner will receive $5,000. Deadline for submission is 9/16/24.
Featured Videos
[VIDEO] Dickies®: Discover Workwear That’s Anything But Uniform
Looking for uniform solutions for your large team? An unmatched inventory and versatile looks are just a few reasons why companies trust Dickies®.
A Capital Idea
Ruppert Landscape meets multiple challenges to transform a live-work-play idea into reality at the Capital One Center.
Desert Decadence In An Arizona Landscape Design
Even in the extreme heat conditions of Southern Arizona, Desert Foothills Landscape designed and installed a stunning, functional landscape while also being water and climate conscious.
Is Your Insurance Snow Blind?
Unique risks involved with snow and ice removal mean that adequate insurance coverage is critical to protecting your business.
Compact Cleanup Solutions
In the wake of snowstorms and natural disasters, it's essential to be prepared with versatile equipment to support restoration efforts.